Polymorph delivers innovative concept design to leading bridging finance provider



Partnership Acceptances




The situation

As a leading South African financial services company, Partnership Acceptances strives to help their clients succeed in obtaining bridging finance and assists them with banking administration. When Partnership Acceptances conceived of an innovative bridging finance idea to take their business forward and give them the competitive edge, STBB immediately referred them to Polymorph as the experts to help them transform their idea into an actionable mobile and desktop app. STBB – also a satisfied Polymorph client – works closely with Partnership Acceptances in the property industry and facilitated the introduction with Polymorph. 

After the initial introduction, Polymorph met with Sybrand van der Spuy, managing director of Partnership Acceptances to discuss the viability of their app idea, how to realise this idea, the budget to do so, and the key outcomes that they envisage. Since this was Partnership Acceptances’ first app, STBB was ideally placed to provide input into Partnership Acceptances’ app development idea since Polymorph successfully developed STBB’s conveyancing app

The solution

As a first step, Polymorph compiled a concept design report for Partnership Acceptances that included a complete product charter. The charter laid out Partnership Acceptances’ vision to create a meaningful product that can genuinely help its users. It also included the product strategy that aligned with their business, and marketing strategies as well as the objectives and key results (OKRs) and a roadmap of each phase of the project. The roadmap included the costs and budget, the software architecture, and the expected timelines. 

From experience, Polymorph knew that it was essential to build a competitive product that can serve user needs satisfactorily. For this reason, focus groups were used to ensure that the three major user groups are integrated into the end product. These user groups comprised the (1) purchasers and sellers of property, mortgagors, and estate agents; (2) paralegals and attorneys; and (3) Partnership Acceptances’ back-office users. 

Clickable prototype interface
Clickable prototype interface (Mobile view)


In preparation for a follow-up, progress meeting with Partnership Acceptances, Polymorph compiled an XD medium-fidelity clickable design with both mobile and desktop views. This design was also used during user testing. The clickable design combined with the progress made up to that point and Polymorph’s approach to delivering real value to customers and end clients convinced Partnership Acceptances in 15 minutes to onboard Polymorph and move to the development phase. 

“Polymorph has been a pleasure to work with. Their team is professional, agile, easy to work with and the quality of their work has been great. We would definitely recommend them,  Chris Becker Chief Financial Manager of Partnership Acceptances”

Development phase 

Development of the project commenced on 10 January 2022 whereafter Polymorph delivered a beta release approximately three months later and the final product four and a half months later.

“Polymorph has been a pleasure to work with. Their team is professional, agile, easy to work with and the quality of their work has been great. We would definitely recommend them.” 

Chris Becker Chief Financial Manager of Partnership Acceptances

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